Delivery & Returns

How long will my order take?

We aim to ship orders out the next working day. If it is not possible for us to process your order in this timeframe for any reason i.e an item is out of stock; you will be contacted immediately. 

How much is postage?

We offer free Royal Mail First Class postage on all orders. You also have the option to upgrade to Royal Mail Tracked 24 delivery for £4.99. For overseas purchases, you can opt for tracked shipping for £4.99. All these options are available at checkout.

I am not happy with my order how may I exchange/return it?

On the very rare occasion that a customer isn't happy with their order we will do our best to accommodate you and resolve the issue. If you are concerned about an order i.e it arrives damaged then please email stating your order number and name. 

My order hasn't arrived?

In the unfortunate event of a lost parcel we will resend the item with Royal Mail 24 tracked postage. If you believe your order has been lost in transit then please email quoting your order number and name. 

If you have any questions or concerns about delivery and returns, please don't hesitate to reach out to us via Instagram direct message or through the Contact Us page.